100% Australian Owned & Operated, 30 Years Experience and Exclusive Brands
02 9649 2111
Clinical Support
Working with healthcare professionals to achieve their client’s goals and aspirations
At Active Mobility, we are committed to providing exceptional clinical support to healthcare professionals while empowering individuals with disabilities to reach their goals and aspirations. With over 30 years of experience, we have established ourselves as a trusted partner in the industry, setting the gold standard in assistive technology (AT) and mobility equipment solutions.
By working closely with OTs and allied health professionals, we strive to provide innovative and effective solutions that meet the unique needs of each individual. Through our extensive range of services, including equipment trials, CPD training events, clinical expertise, after-sales support, and hire equipment, we aim to empower healthcare professionals and improve the lives of their clients.
Equipment TrialsWe understand the importance of finding the right equipment for individuals with disabilities. That's why we offer equipment trials, where clients and their OTs can test and trial various options. Our sales team facilitates these trials, either at our showroom or in the comfort of the client's home. The equipment is set up and customised to the client's specific requirements for the trial, ensuring a perfect fit. This hands-on approach allows clients and OTs to make informed decisions and choose the most suitable equipment for their needs. |
CPD Training EventsWe are committed to supporting the professional growth and development of OTs and allied health professionals. Our CPD training events provide a platform for industry-renowned speakers, hands-on learning sessions, and practical training. Held at our expansive training facility, these events allow professionals to enhance their knowledge and skills. With a showroom downstairs, attendees can also see a wide range of products in action. Our CPD training events are fully catered, and learning materials are provided, ensuring a valuable and enriching experience. |
Clinical ExpertiseWe take pride in our team of OTs and product experts who possess a wealth of AT and complex AT knowledge. We understand that OTs value recommendations from their peers, so we have several OTs on our team to assist healthcare professionals throughout the decision-making process. Our clinical expertise allows us to provide informed and reliable recommendations, ensuring the best possible outcomes for clients. We prioritise the trust and confidence of OTs, offering them a trusted partner in their pursuit of providing the highest quality care. |
After Sales SupportWe recognise the importance of reliable after-sales support for healthcare professionals and their clients. Our commitment to quality extends beyond the initial purchase, as we offer comprehensive after-sales support and service. Our skilled technicians are dedicated to ensuring the longevity and performance of our equipment. This reliable support minimises downtime and ensures peace of mind for healthcare professionals, allowing them to focus on delivering exceptional care to their clients. |
Service & RepairsWe understand that healthcare professionals value prompt and reliable solutions when it comes to service and repairs. Our technicians have the expertise and knowledge to handle various service and repair needs. We prioritise efficient turnaround times, ensuring that equipment is back in optimal working condition as quickly as possible. Our commitment to reliable service and repairs allows healthcare professionals to maintain the trust and satisfaction of their clients without the hassle of dealing with frustrated clients due to equipment issues. |
Equipment HireWe offer a vast range of hire equipment for short-term or long-term needs. Whether a client requires temporary equipment during a recovery period or a long-term solution, we can accommodate their needs. Our equipment undergoes rigorous maintenance and cleaning to ensure optimal hygiene and performance. With our extensive range of hire options, healthcare professionals can confidently recommend suitable equipment to their clients, knowing they have a reliable source for their temporary needs. |
Comprehensive ShowroomsWe understand the importance of firsthand experience when choosing equipment, and our showrooms serve as a valuable resource for professionals in their decision-making process. Designed to provide healthcare professionals and their clients with an immersive and informative experience, our showroom allows clients to see, test, feel, and try out products for themselves. Our knowledgeable staff is on hand to provide guidance and answer any questions, and healthcare professionals to make informed decisions and recommend the most suitable equipment to their clients. |
Equipment TrialsWe understand the importance of finding the right equipment for individuals with disabilities. That's why we offer equipment trials, where clients and their OTs can test and trial various options. Our sales team facilitates these trials, either at our showroom or in the comfort of the client's home. The equipment is set up and customised to the client's specific requirements for the trial, ensuring a perfect fit. This hands-on approach allows clients and OTs to make informed decisions and choose the most suitable equipment for their needs. |
CPD Training EventsWe are committed to supporting the professional growth and development of OTs and allied health professionals. Our CPD training events provide a platform for industry-renowned speakers, hands-on learning sessions, and practical training. Held at our expansive training facility, these events allow professionals to enhance their knowledge and skills. With a showroom downstairs, attendees can also see a wide range of products in action. Our CPD training events are fully catered, and learning materials are provided, ensuring a valuable and enriching experience. |
Clinical ExpertiseWe take pride in our team of OTs and product experts who possess a wealth of AT and complex AT knowledge. We understand that OTs value recommendations from their peers, so we have several OTs on our team to assist healthcare professionals throughout the decision-making process. Our clinical expertise allows us to provide informed and reliable recommendations, ensuring the best possible outcomes for clients. We prioritise the trust and confidence of OTs, offering them a trusted partner in their pursuit of providing the highest quality care. |
After Sales SupportWe recognise the importance of reliable after-sales support for healthcare professionals and their clients. Our commitment to quality extends beyond the initial purchase, as we offer comprehensive after-sales support and service. Our skilled technicians are dedicated to ensuring the longevity and performance of our equipment. This reliable support minimises downtime and ensures peace of mind for healthcare professionals, allowing them to focus on delivering exceptional care to their clients. |
Service & RepairsWe understand that healthcare professionals value prompt and reliable solutions when it comes to service and repairs. Our technicians have the expertise and knowledge to handle various service and repair needs. We prioritise efficient turnaround times, ensuring that equipment is back in optimal working condition as quickly as possible. Our commitment to reliable service and repairs allows healthcare professionals to maintain the trust and satisfaction of their clients without the hassle of dealing with frustrated clients due to equipment issues. |
Equipment HireWe offer a vast range of hire equipment for short-term or long-term needs. Whether a client requires temporary equipment during a recovery period or a long-term solution, we can accommodate their needs. Our equipment undergoes rigorous maintenance and cleaning to ensure optimal hygiene and performance. With our extensive range of hire options, healthcare professionals can confidently recommend suitable equipment to their clients, knowing they have a reliable source for their temporary needs. |
Comprehensive ShowroomsWe understand the importance of firsthand experience when choosing equipment, and our showrooms serve as a valuable resource for professionals in their decision-making process. Designed to provide healthcare professionals and their clients with an immersive and informative experience, our showroom allows clients to see, test, feel, and try out products for themselves. Our knowledgeable staff is on hand to provide guidance and answer any questions, and healthcare professionals to make informed decisions and recommend the most suitable equipment to their clients. |
The Active Mobility difference
We understand that OTs and allied health professionals value the expertise and recommendations of their peers. At Active Mobility, we are a dedicated partner to OTs and allied health professionals, working collaboratively to enhance the lives of individuals with disabilities.
With comprehensive services, clinical expertise, and commitment to quality, we provide healthcare professionals with the tools and support they need to make a real difference in the lives of their clients.
Contact us for more information about our clinical support services today.
