Warranty
12 months warranty against Controllers/Battery Charger: Controllers and associated hardware will be repaired where possible. Replacement will only occur if repair is not practical or not possible.
12 months warranty against Motors/Gearbox: Automatic replacement within six months of purchase. There afterwards, unit must be returned for evaluation and possible repair before replacement.
12 months warranty against Actuators
5 + 5 years warranty against Chassis: Chassis will be replaced within the first five year period. Thereafter, Glide will extend the warrant for further five years and will either repair or replace.
6 months warranty against Upholstery: This will cover against defects in materials or workmanship. Warranty does not cover against normal wear or damage.
No Warranty against Tyres and Tubes
Spare Parts & all spare parts sold will have a 6 months warranty period from date of purchase. This warranty does not extend to parts or electrical components damaged by misuse, neglect, accident or improper installation, nor those tampered with, altered or serviced by an agency not authorised by Glide Products.
Any incorrect programing of wheelchair by Third Party will also avoid warranty.
Note: Please see our Warranty Policy for details.